Privacy Policy

This Privacy Policy describes how anura-jewellery.com (the “Site”, "our" or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

 

Collecting Personal Information

• Upon visiting the Site, we gather specific details about your device, your interactions with the Site, and necessary information for processing your purchases. If you reach out to us for customer support, we may collect additional information. In this Privacy Policy, we define "Personal Information" as any data that can uniquely identify an individual, including the information mentioned below. Please refer to the following list for more details regarding the Personal Information we collect and the reasons behind it.

Device Information:

Examples of collected Personal Information: web browser version, IP address, time zone, cookie information, viewed products and pages, search terms, and your interactions with the Site.

Purpose of collection: to ensure accurate loading of the Site for your use and to conduct analytics on the Site usage for optimising our platform.

Source of collection: automatically gathered through cookies, log files, web beacons, tags, or pixels when accessing our Site.

Disclosure for business purposes: shared with our processor Shopify, Facebook, and Instagram.

Order Information:

Examples of collected Personal Information: name, billing address, shipping address, payment details (including credit/debit card numbers), email address, and phone number.

Purpose of collection: to deliver products to you, fulfill our contractual obligations, process your payment information, arrange shipment, provide invoices and order confirmations, communicate with you, screen orders for potential risks or fraud, and, based on your preferences, deliver information or advertising related to our products.

Source of collection: collected directly from you.

Disclosure for business purposes: shared with our processor Shopify.

Customer Support Information:

Examples of collected Personal Information: name, billing address, shipping address, payment details (including credit/debit card numbers), email address, and phone number.

Purpose of collection: to offer customer support services.

Source of collection: collected directly from you.

Disclosure for business purposes: shared with our processor Shopify.

 

Retention of Personal Data

• We will only keep your Personal Data for the duration required to fulfil the purposes stated in this Privacy Policy. We will retain and utilise your Personal Data as necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

Furthermore, we may retain Usage Data for internal analysis purposes. Generally, Usage Data is retained for a shorter duration, unless it is used to enhance security, improve the functionality of our service, or when there is a legal obligation to retain such data for an extended period.

 

Third Party Service Providers

• We engage authorised third-party providers to perform certain functions or offer services on your behalf. For instance, a third-party service provider may handle the sending and distribution of transactional and promotional emails. Additionally, we may share Personal Information with third-party service providers for order fulfilment, package delivery, email communications, contest or sweepstakes administration, data analysis, marketing assistance, search results and links provision, credit card payment processing, Site operation, troubleshooting, and customer service. We will only share your Personal Information to the extent necessary or relevant to the specific transaction or service. The use of your Personal Information by these parties is governed by their own privacy policies and is not under our control.

  

Cookies

We may use cookies on our website to collect data about your browsing behaviour, preferences and other relevant information. Cookies are small data files that are stored on your device and help us provide a better user experience by customising our website to your needs. You can choose to accept or decline cookies by modifying your browser settings, but please note that some features of our website may not function properly if you disable cookies.

 

Security

• We take your privacy and security seriously and have implemented appropriate measures to protect your personal information from unauthorised access, disclosure, alteration and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

 

Changes to this Privacy Policy

• We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about how we are protecting your privacy. Your continued use of our website after any modifications to the Privacy Policy constitutes your acceptance of the revised Privacy Policy.

 

Contact Us

• If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at: anura.qa@mail.com.